Refund Policy

At Printing Services, we want you to be completely satisfied with your purchase. This Refund Policy outlines the conditions under which refunds may be issued.

Eligibility for Refunds

Refunds may be issued in the following circumstances:

• Products received are defective or damaged
• Incorrect items were shipped
• Print quality does not meet our stated standards
• Order was not delivered within the guaranteed timeframe

Non-Refundable Items

The following items are not eligible for refunds:

• Custom-designed products that match the approved proof
• Products damaged due to improper use or care
• Orders placed with incorrect specifications by the customer
• Digital products and design services

Refund Process

To request a refund:

1. Contact our customer service within 14 days of receiving your order
2. Provide your order number and photos of any defects
3. Our team will review your request within 2-3 business days
4. If approved, refunds will be processed to your original payment method within 5-10 business days

Partial Refunds

In some cases, partial refunds may be granted for minor issues that do not significantly affect the usability of the product.

Contact Us

For refund requests or questions, please contact our customer service team through our contact page.